I wanted to thank you for the excellent service I have received from you since purchasing my Phonak aids last December. I had not been looking forward to the need to find a new audiologist following our move to Carlisle, but I certainly made the right choice. The care you took with the hearing tests, the infinite patience with which you listened to my concerns and the clarity of your explanations and recommendations were exemplary. I
was most impressed also by your willingness to visit promptly when I got a bit tied-up with volume controls and music settings, especially when it turned out that the problem was me, not the instruments.
I have the utmost confidence in you, and would not hesitate to recommend your services to anyone needing help with their hearing.